When it comes down to it, we all think we are prepared for the unexpected — but are we really? Power and IT outages, natural disasters, even global pandemics, can happen at any time and inevitably affect your entire organization. In order to always be prepared for the myriad of unforeseen circumstances, businesses should have a crisis communication plan ready to deploy at any given moment to ensure business continuity.

Coming from a company with a cloud-based business model, FATPBX wants to help ensure that your business keeps flowing in the event of a crisis or when unexpected situations arise. To keep going, here are some questions to ask yourself in order to create an effective crisis communication plan for your business: