New and used car sales
Route inbound leads to available sales staff or a dedicated sales ring group.
Auto dealership communications
Auto Dealership Phone Systems That Keep Every Department Connected
FATPBX gives auto dealerships one managed cloud phone system for sales, service, parts, and finance — so every caller reaches the right department quickly and no lead goes unanswered.
A managed phone system built for the dealership floor
Dealerships run on fast responses. FATPBX centralizes call routing across sales, service, and parts so your team can focus on customers — not missed calls.
How FATPBX supports your team
Service scheduling
Send service appointment calls directly to the service drive without manual transfers.
After-hours coverage
Capture after-hours leads with a professional greeting and callback option so no opportunity is lost overnight.
How Calls Flow
See How Auto Dealerships Calls Are Handled
Route sales, service, parts, and finance calls to the right team — automatically. Never miss a lead, even after hours.
Auto Dealerships Call Flow
1
Caller dials main number
Orbit AI Agent greets with dealership name and hours.
2
Menu options
Press 1 for New/Used Sales, 2 for Service & Appointments, 3 for Parts, 4 for Finance, 0 for Operator.
3
Sales queue
Rings available sales team; if no answer, routes to next available or voicemail with callback option.
4
Service scheduling
Service advisors receive call; SMS confirmation sent to customer after booking.
5
After hours
Calls route to after-hours voicemail; urgent service calls can forward to on-call advisor mobile.
Want the full call flow guide for your industry?
Build a smarter call flow for your dealership
Talk with FATPBX about a managed phone system tailored to your dealership operations.
Request an Auto Dealership Demo